1) Insurance Card
2) Identification Card
3) Payment for 
    deductible or co-pay
4) Confirm your phone & address

Don't forget to ask for any refills that may be due soon. Normal process for requesting refills can take up to three days.

Required at check in:

  • Insurance Card

  • Identification

  • Copayment 

  • Balance from deductible 

  • Confirm any demographic changes  


  1. To protect your privacy. Having your photo in your record is proven to reduce administrative error when releasing information.

  2. Improves clinical accuracy. Providers see your photo when sending prescriptions.

  3. Insurance requirement. Insurance payers require that we positively identify you.

  4. Triple check system. Some patients have the same name and date of birth. A photo will help our staff determine identity with certainty.